Services

IT Support

 

We take pride in having highly knowledgeable, professional and friendly technicians that know how to get consistent and reliable results. In the business world, time is precious and you simply can’t sit around and wait to get the support you require to be fully operational. This is why we offer assistance when you need it and can even connect to your computer remotely.  Every business has different needs. Part of why we enjoy such a high level of customer satisfaction is that we always provide customized approaches.

 

 

 

Cloud IT Services

 

Cloud computing resources can be rapidly provisioned and released with minimal management effort or service provider interaction. This means that an organization can use more or fewer servers, stores, applications, or services, and can configure the ones it uses to meet its requirements, as and when it wishes to do so, and without major effort.

 

Altitude IT provides exceptional, customizable solutions for any setup; whether it be for a physical server, a virtual machine, a personal computer and business-critical applications. We offer a full range of solutions covering data backup, online real-time storage and hosted server packages.

Implementation and Project Management

 

Business and organisational issues need to be identified and analysed. This process needs to be continued throughout the implementation process. All stakeholder interests should be aligned with the common goal of project success. With that said, IT infrastructures are constantly evolving and it requires continuous research, testing, monitoring and analysis to ensure our clients receive the maximum benefits from any improvements within their IT infrastructure.

 

By building relationships with our clients we can understand their business requirements allowing us to plan, design, implement and support solutions which will take your business into the future.

Local and Wide Area Networks and Network Design

 

 

Because your company or organization depends upon its IT infrastructure to support its computing requirements, it needs to have a reliable network that ensures connectivity and availability. A reliable network with maximum uptime will make it easy for computer users to access the requisite resources when they are required.

 

The correct hardware and software to suit your business requirements is the quickest and most cost-efficient way of minimising network issues. 

 

As a solution provider for major LAN and WAN distributors, Altitude IT can help with all strategic planning decisions to assist in this modern environment.

Hardware

 

 

Through our partnership with many world class technology solution providers, we are able to provide your business organisation with an extensive range of servers, workstations and notebooks that will meet the specific requirements that your business has. We are highly skilled in managing all your server, desktop, notebooks and tablets with our skilled computer technicians.

 

We are fully certified and provide a comprehensive suite of all Microsoft and Hewlett Packard hardware and software products.  We also supply a wide range of other hardware products. Please refer to our Partners page for more information.  To compliment these systems we can also supply monitors, printers and other peripherals. Upgrades can also be readily accommodated. 

 

 

Software

 

 

As well as supplying the complete range of Microsoft operating system and desktop application software, Altitude IT can also supply a wide range of utility software such as backup solutions, Anti-virus and security suites. We are partners with a number of software vendors such as Adobe, Symantec, McAfee and Microsoft which allows us access to a wide range of tools and support materials to ensure your systems are implemented quickly and efficiently. All of our software comes from official distributors ensuring that all licenses are genuine.

 

Our computer technicians are fully trained in all aspects of our products. We can provide onsite /off-site warranties and repairs on all PC's, printers, servers and peripheral equipment.